Frog Foam Tan Color 2 Sheets Per Bag Frequently Asked Questions
When Will My Order Be Shipped?
Here at Pro Tackle Outfitters we strive to fill on-line orders as quickly as possible. Rest assured that you are not dealing with a large corporation with too many departments. Instead, you are working with an independent tackle retailer with a sense of one-on-one service and communication.
All orders will be packed and shipped within 2 business days and we are pretty fond of using the United States Postal Service for most shipments, although, UPS will be used for rod shipments since they seem to be better at it! All orders will include a tracking number so you can see where your package is at all times.
If, by chance, a rod is damaged in shipping, we will take full responsibility and immediately replace the product at no cost to the customer. Just call us toll free, 1-877-747-4084 to arrange for return of damaged item(s) or send us an email.
What is Your Return Policy?
We offer full refunds for any defective products, and will ask that , in order to receive a refund, you would agree to send the item back. If you have purchased the wrong item, perhaps a mistaken model number or size difference, we will gladly make an exchange at no additional cost.
If, by chance, an item is damaged in shipping, we will immediately replace the item, and arrange for a pick-up of the damaged goods.
